At Emerald Springs, we can work together to find the solution that is best for you.

Located in Burnaby and Vancouver, British Columbia

Fees

I offer a free initial 20 minute consultation to see if joining in counselling together is right for you. Consultation offered via phone or zoom video conferencing.

Fees are due before session. Receipts will be issued within 48 hours of payment.

50 minute session - $140.00 including GST. Offered via phone or zoom video conferencing.

75 minute session - $210.00 including GST. Offered via phone or zoom video conferencing.

Cancellation Policy

Life happens, and sometimes we need to rearrange our schedules to accommodate unexpected occurrences. Cancellation is free if an appointment is canceled or rebooked 24 hours or more before the scheduled date and time of the appointment. Should cancellation occur within 24 hours of the appointment date and time, 50% of the session fee will be charged. No-shows without notice will be charged 100% of the session fee.

A final note

Finding a good therapist can be an overwhelming prospect, and sometimes you may need to consult with a few before you find a good therapeutic connection. Even if I may not be the right therapist for you, I want to help you find the right one. Make sure you find a registered, qualified counsellor. In the province of British Columbia, they need to have at least a Master’s Degree and be registered with an appropriate governing body (for example, BCACC, CCPA or BCCSW for social workers). I wish you all the best as you move forward in search of connection and healing.

Karalee Ratzlaff, MEd, RCC (RCC #16981)